How to navigate a contact tracing virtual call center.
‘Contact tracing’ has become somewhat of a buzzword due to the outbreak of COVID-19. Contact tracing is done by local health departments when infectious diseases are reported like COVID -19. While some may simply ignore a call from a number that they don’t recognize, this could be downright dangerous if the call was from someone in Public Health Services informing you that you may have been exposed to COVID-19. What do contact tracers do? Contact tracers work at remote contact virtual call cen